Sales Account Manager, FT

Sales Account Manager, Full Time

Job Overview

As a Sales Account Manager at THX Ltd, you will be responsible for leading the development and growth strategy of an assigned portfolio of customer accounts. Your primary focus will be building and maintaining strong relationships with customers to ensure THX meets and exceeds their expectations. This role requires exceptional communication and problem-solving skills, as well as a target-driven mindset.

THX are transforming the hire experience for specialist contractors. Helping our customers thrive through delivering an unparalleled hire experience to mechanical, electrical, drylining, HVAC and SFS specialists since 2006.

In this role you will be responsible for:

• Managing a portfolio of THX accounts and proactively growing them to achieve sales, performance and customer service targets.
• Developing and maintain positive relationship with customers.
• Resolving conflicts and provide solutions to clients in a timely manner.
• Ensuring the CRM is updated with customer information and account activity.
• Assessing and resolving problems ensuring positive outcomes for our customers.
• Liaising with colleagues in other teams to ensure exceptional service standards.

It is essential that you have the following qualifications or experience:

• Bachelor’s degree or equivalent experience
• Experience within a sales and/or customer service environment involving longer-term customer relationships
• Experience of target driven environments and delivering to targets set.
• Proficient in CRM software and Microsoft Office suite.
• Excellent communications skills, both written and verbal.
• Experience within a similar/related industry is desirable, but not essential.

Personal Attributes include:

• A driven individual with a high degree of autonomy and a passion for achieving results.
• A highly organised individual with the ability to work under pressure.
• Flexible, with a solution-driven mindset
• Excellent interpersonal and influencing skills
• A team player

We have a friendly environment where the rapid growth of our business means we support the development of our talented people. We also offer a range of benefits including competitive salaries and bonus scheme, 25 days holiday (plus Bank Holidays) company pension, free food and drink facilities. For further information about working at THX, please visit our Work and Culture page.

Please apply for this position by completing the form below or send your CV with a covering letter to Oliver Smalley, Sales Manager, os@thxuk.com.

NO AGENCIES PLEASE.