delivering a first-rate tool hire experience

THX are The Tool Hire Experts for Specialist Contractors, helping our customers thrive through delivering a first-rate hire experience to mechanical, electrical, dryling, HVAC and SFS specialists since 2006.

Covering major cities across England, we provide a comprehensive range of hire tools and equipment to the construction industry.

Opening an account is easy. Simpy click on the Open Account button below, complete your contact details and one of our Account Managers will be in touch shortly to get you up-and-running with a THX account.


ON TIME DELIVERIES

FLEET RELIABILITY

AT YOUR FINGERTIPS

HERE FROM 6AM

Tool hire you can rely on

Clients can rely on us to provide a seamless, transparent tool hire experience – from order placement right through to delivery and collection.

We understand the importance of delivering your hires when we promise. You can rely on us to deliver your orders on time and in full.

Rest assured knowing 98% of our deliveries are on time1.

WHY OPEN AN ACCOUNT WITH THX?

THX are the tool hire experts for specialist contractors. Open an account and experience on-time deliveries, timely collections, 2 hour delivery slots, and live tracking.

All this alongside our innovative online hire portal and first-rate customer service.

How do we deliver a first-rate tool hire experience?

1

We deliver what we promise

We believe all customers deserve an exceptional hire experience – from start to finish. Clients rely on us to deliver when we promise. 98% of our deliveries are on time and we collect your off-hires in an average of just 1.3 days.

2

We are here for you

We believe it is the people who make a business. As a team we are committed to listening and learning from our customers to ensure we deliver the first-rate tool hire experience they deserve. Our dedicated team is on-hand ready to help from 6am, Mon-Fri.

3

We are transparent

We measure our performance against the issues that really matter to our clients. Our real-time Customer Experience KPIs provide complete transparency and ensure that as a business we continue to put our clients at the forefront of everything we do.

4

We are innovative

Designed to make your job easier, THX Live – My Hire Hub is our innovative, real-time account portal. With quick and easy access via your personalised dashboard, THX Live ensures all your essential hire information is at your fingertips, whenever you need it.

5

We are tool hire experts

THX are the Tool Hire Experts for Specialist Contractors. We have been delivering exceptional service to mechanical, electrical, dryling, HVAC and SFS specialists since 2006. We provide a comprehensive range of quality hire tools and equipment to the construction industry.

6

We leave you feeling good

Our customers are at the heart of everything we do. We measure our success on how well we solve your problems and meet your needs. We recognise that customers need safe, quality products with service they can rely on.

1 Average KPIs Jan 2021 – Dec 2021

DON’T JUST TAKE OUR WORD FOR IT…

“Website bookings – brilliant customer service – speedy delivery”

TUDOR HARP LTD

“Quick response to every request. Confirmation of when delivery is taking place and confirmation of delivery once done. All in all a brilliant service”

SEC INTERIORS

“Quick quotation, easy ordering process and fuss free delivery”

McCUE

“‘Great all-round service, and very good quality equipment’”

GETFIX LTD

The benefits

  • Access to the THX STREAM communication service
  • Proof of delivery on invoice
  • One point contact
  • Paperless billing
  • Xpert Hire advice from 6am MON – FRI
  • Website login with your own net rates
  • 24 Hour invoice query response time
  • On-hire and management reporting
  • Zero damage waiver excess (excl. plant)
  • Guaranteed timed delivery and collection slots
  • Access to online portal
  • Manage and view all Invoices online
  • Superhub

Need any help?

Contact us on 01234 871320 from 6am Mon-Fri

Call 01234 871320